Privacy

Solene is operated by FCOSoft. This page explains what we do — and more importantly, what we don't do — with the information that flows through the app.

What we never do

• We don't sell your data. Not to advertisers, not to data brokers, not to anyone.
• We don't share your conversations, photos, or any other content with third parties for marketing.
• We don't track you across other apps or websites. There are no advertising SDKs in Solene.
• We don't use your conversations, voice transcripts, or uploaded photos to train AI models — ours or anyone else's.
• We don't profile you, score you, or build a behavioural model from your activity inside the app.

What lives on our servers

Some information has to be stored for the app to work at all: your account identifier so we know which conversations are yours, the messages you exchange with characters so the next reply has context, and any photos you choose to send. This data is kept only to make the product function for you — not for any other purpose listed below.

If you sign in with Google or Apple, we receive your email address and a stable identifier from the provider. That email is used solely to link your account across devices; we don't send marketing emails.

Security

All traffic between your device and our servers is encrypted with TLS (HTTPS). Account credentials live in your device's Keychain. Stored data — conversations, photos, account records — is held in encrypted storage at rest. Access to production systems is limited and audited.

Diagnostics

To find and fix crashes, the app sends anonymous diagnostic events to Sentry (a crash-reporting tool). These events do not contain your name, email, conversation content, or any other information that could identify you. They're short technical breadcrumbs like "chat opened" or "voice call ended" together with a stack trace if something crashed.

Your control

You can clear an individual conversation from inside the chat settings at any time. If you want your entire account and every row tied to it permanently deleted, email [email protected] and we will remove everything within seven days.

Contact

Questions about this policy or about your data? [email protected]